Privacy Policy

Your privacy matters to us

At GrievEase, we understand that privacy is of utmost importance, especially during times of grief and loss. This Privacy Policy outlines how we collect, use, protect, and share information gathered through our website and services. We are committed to ensuring the privacy and security of all personal information entrusted to us.

Last Updated: March 22, 2025

Information We Collect

We collect only what is necessary to provide our services with dignity and respect.

Personal Information

We may collect the following personal information when you use our website, contact us, or arrange for our services:

  • Full name and contact information (email, phone number, address)
  • Information about the deceased required for documentation
  • Payment information for service arrangements

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services

To arrange and conduct funeral services according to your wishes and requirements.

Communication

To respond to your inquiries, provide information, and offer support throughout the process.

Legal Requirements

To complete necessary documentation and comply with legal obligations related to funeral services.

Information Sharing

We treat your information with the same respect and dignity as we treat your loved ones.

GrievEase is committed to maintaining your privacy. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information in the following limited circumstances:

  • Service Partners

    With trusted partners who assist us in providing funeral services (such as cemeteries, crematoriums, or florists) when necessary to fulfill your service requests.

  • Legal Requirements

    When required by law, such as to comply with a subpoena, court order, or similar legal procedure.

  • Protection

    When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Security Measures

We implement comprehensive security measures to protect your personal information:

Secure Storage

Personal data is stored in secure, encrypted databases with restricted access.

Encryption

We use SSL encryption for data transmission between your browser and our servers.

Access Controls

Only authorized staff with specific job functions have access to personal information.

Regular Audits

We conduct regular security assessments and staff training on privacy practices.

While we implement these safeguards, no internet transmission or electronic storage method is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytical Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.

By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.

Your Rights

You have several rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Rectification

You can ask us to update or correct any inaccurate information.

Right to Erasure

In certain circumstances, you can ask us to delete your personal information.

Right to Restriction

You can ask us to limit the processing of your personal information.

Right to Data Portability

You can ask for a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at:

GrievEase@gmail.com

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

For significant changes, we will provide more prominent notice when required by applicable law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Address

#6 J.P Rizal St. Brgy. Sta Clara Sur, (Pob) Pila, Laguna

Phone

(0956) 814-3000
(0961) 345-4283

Email

GrievEase@gmail.com

Hours

Available 24/7

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